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Shipping and Returns Information

Body Time offers free shipping on all orders of $50 or more.

We process orders Monday-Thursday in the order in which they are received. Orders placed after 4:30 pm PST M-T will not be processed until the next business day.


You may contact us to check the status of your order at (888) 649-2639. We are happy to assist you.


Order Amount S & H Charge

$10.00-$49.99 = $8.00

$50.00 and up = $0.00


Shipping and handling includes processing and extensive packing material

Please keep in mind that prices are subject to change without notice.


Please email us if your shipping destination is not a US state or territory. INTERNATIONAL ORDERS DO NOT SHIP WITH FREE SHIPPING! Prices vary depending upon destination country, package weight and shipping method.




Returns & Exchanges

Body Time wants you to be happy with your purchase. If you’d like to return or exchange a phone or online order, please call Customer Care toll-free with questions:


Monday-Thursday: 8am-5pm (Pacific Time)

Customers who purchase products from Body Time’s website or mail-order need to return products by mail. Items purchased in a Body Time retail store may be returned to either of the Body Time retail stores. Body Time retail stores cannot accept returns of products purchased online or by phone.

Returned items need to be 95% intact and returned in their original packaging. You can return items up to 30 days after the date we shipped. Returned items are normally credited in the original form of payment, after we have received returned products. Please allow up to 15 days for your return to be processed from the day you return your package. We will notify you by phone or email once we have processed your return.


Report Order Problem

If we shipped the wrong item to you by mistake, please contact Customer Care; we will re-ship the correct item at no additional cost.